You can't answer the phone from the top of a ladder or under a sink. So the call goes to voicemail, and most callers never leave one. They just dial the next company on the list. The first business to pick up wins the job, and every ring you miss hands that job to a competitor who answered.
Cactus is an AI answering service built for home service businesses. It answers every call 24/7 in a natural voice that sounds like a real person, gets the caller's name, number, address, and the reason they're calling, and sends that lead straight to your team. Nothing sits in voicemail while you're on a job.
A voice that sounds human. Callers feel like they reached a real receptionist, not a robot.
We do the setup for you. Some answering services take weeks and leave the work and training to you. Cactus handles the entire setup and has you live in 48 to 72 hours.
Month to month. No long term contract. You stay because it works, not because you're locked in.
Tuned to your business. Cactus is set up around your trade, your services, and how you want your calls handled, so it answers the way your own team would.
A customer calls. Cactus picks up on the first ring, any hour, in English or Spanish.
It captures the job. Cactus asks the right questions for your trade and gets the details that turn a phone call into real work.
Your team gets the lead. The lead lands with your team in real time, in the CRM you already use, ready to schedule.
Cactus works natively with Housecall Pro and Jobber. The call and the lead land in the system you already use, so your team picks up right where Cactus left off. No new software to learn, no copying details by hand.
A lot of home service calls come in Spanish. If no one answers in Spanish, that customer hangs up and calls a company that does. Cactus answers in both English and Spanish and switches automatically mid-call, so you capture the customer you would have lost at hello.
Cactus does more than answer. It can reach out to new leads and your existing customers, like returning a missed call or following up after a job, so a lead never slips away just because no one had time to call back.
Some callers want a person, and some jobs need one. Cactus is AI that allows for a handoff to a human, so when a caller asks for a human or a situation calls for one, you can provide that level of service. You get the speed of AI on every call, with the ability to hand it off to your team.
It sounds more like a real human than any other AI I’ve heard today.
It's a service that answers your business calls with a natural-sounding AI voice, 24/7. Cactus picks up every call, captures the caller's details and the reason for the call, and sends the lead to your team so nothing goes to voicemail.
Cactus sounds like a real person, and most callers feel like they reached a helpful receptionist. When a caller wants a human or a situation needs one, there's a real customer service team behind it.
Yes. Cactus works natively with Housecall Pro and Jobber, so the call and the lead land in the system you already run.
Yes. Cactus answers every call 24/7, including nights, weekends, and holidays, which is when a lot of home service emergencies come in.
Yes. Cactus answers in English and Spanish and switches automatically during the call.
Home service businesses: HVAC, plumbing, roofing, electrical, and other trades that live and die by the phone.
Cactus handles the entire setup for you. Most businesses are live in 48 to 72 hours, not the weeks some answering services take.
Yes. Cactus is configured around your trade, your services, and how you want calls handled, so it answers the way your own team would.
Yes. Cactus can reach out to your existing customers for you, like calling a new lead, returning a missed call or following up on a job, so leads don't fall through the cracks.
Hear Cactus answer a live call, or talk to our team about your business.
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