Burst pipes, water heaters, and sewer backups don’t wait for business hours. When a homeowner has water on the floor, they call down the list until someone answers. Miss that call and the job, and the customer, goes to whoever did.
62% of calls to home service businesses go unanswered after 5pm, and that is exactly when plumbing emergencies happen.
Day, night, weekend, or while your tech is under a sink. No voicemail, no missed call.
Calls come from your own number and Cactus answers in your company's name, in English or Spanish.
Cactus gets the problem, the address, and the urgency, and flags the real emergencies.
The caller's details land in your CRM and go straight to whoever handles dispatch, so a person can get them scheduled fast.
Capture more leads with Cactus. Book more jobs. Ryan, from Upfront Plumbing Drains Heating and Air, says it better than we can.
Listen to Pam, our AI agent, take an actual plumbing service call from the first ring to a booked appointment.
24/7 and after-hours call answering
Instant response to Google LSA, Angi, and web form leads
Direct booking into your scheduling system
Spam and robocall blocking, so your team stops losing 1 to 2 hours a week to junk calls
Live transfer to your team when a call needs a person
Estimate follow-up before the customer calls a competitor
Seasonal tune-up and maintenance reminders
Lead-to-revenue dashboard, so you finally see which marketing channels actually book jobs
Most plumbers can't tell whether a booked job came from Google, Angi, LSA, or Yelp. Cactus ties every call back to where it came from, so you know what's working and what to stop paying for.
This is the first question every owner asks, so here is the honest answer. Most callers cannot tell. Pam, our AI agent, is trained specifically for HVAC, plumbing, and roofing. She is not a generic bot reading a script.
She speaks naturally, handles real plumbing questions, and hands off to your team the moment a call needs a person. Your customer gets a friendly answer at 11pm on a Saturday instead of a voicemail box. That experience wins you the job and the review.
One thing with expansion is learning how to capture as many leads as you can. Cactus has given us the ability to not have to worry about those calls we’ve missed. And it sounds more like a real human than any other AI I’ve heard today.
If Cactus does not generate at least 3x your monthly investment in new revenue, that month is free. No long-term contract. Cancel anytime.
Cactus answers them all, 24/7, captures the details, and routes urgent calls to your team so emergencies don't sit in voicemail until Monday.
Yes. Cactus works with Jobber, Housecall Pro, FieldPulse, ServiceTitan, and others, so leads land where you already work.
Cactus is natural and conversational, answers in your company's name from your own number, and most callers simply feel they reached someone who picked up fast.
Yes. Cactus speaks English and Spanish and switches automatically during the call.
Most plumbing companies are live in 48 to 72 hours.
No. Cactus is month to month. Cancel anytime.
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