When it is 100 degrees and a homeowner's AC quits, they are not leaving a voicemail. They call the next company on the list. The average home service business misses 35% of its inbound calls, and 62% go unanswered after 5pm, which is exactly when homeowners call.
Speed decides who wins, Cactus can not only answer calls but can also call new leads that come in from your lead sources like form fills from your website or Google Local Service Ads.
After hours, weekends, holidays, and the overflow when your office is slammed. No voicemail, no missed job.
Cactus qualifies the caller and drops the appointment straight into your booking system, hands-free.
A lead from your site, Google, or Angi gets a call or text back in under a minute, while they are still deciding who to hire.
Cactus reaches into your customer list for tune-up reminders and aging-system replacements, turning revenue already in your CRM into booked work.
Capture more leads with Cactus. Book more jobs. Ryan, from Upfront Plumbing Drains Heating and Air, says it better than we can.
Listen to Pam, our AI agent, take an actual HVAC service call from the first ring to a booked appointment.
24/7 and after-hours call answering
Instant response to Google LSA, Angi, and web form leads
Direct booking into your scheduling system
Spam and robocall blocking, so your team stops losing 1 to 2 hours a week to junk calls
Live transfer to your team when a call needs a person
Estimate follow-up before the customer calls a competitor
Seasonal tune-up and maintenance reminders
Lead-to-revenue dashboard, so you finally see which marketing channels actually book jobs
If you are spending on Google, Angi, LSA, and Yelp but cannot tell which one books jobs, you are flying blind.
Cactus ties every call and web lead back to its source, so you see exactly which channels turn into booked revenue and which ones drain your budget. Spend more on what works, cut what does not.
This is the first question every owner asks, so here is the honest answer. Most callers cannot tell. Pam, our AI agent, is trained specifically for HVAC, plumbing, and roofing. She is not a generic bot reading a script.
She speaks naturally, handles real HVAC questions, and hands off to your team the moment a call needs a person. Your customer gets a friendly answer at 11pm on a Saturday instead of a voicemail box. That experience wins you the job and the review.
One thing with expansion is learning how to capture as many leads as you can. Cactus has given us the ability to not have to worry about those calls we’ve missed. And it sounds more like a real human than any other AI I’ve heard today.
If Cactus does not generate at least 3x your monthly investment in new revenue, that month is free. No long-term contract. Cancel anytime.
Yes. Cactus connects natively with Jobber, Housecall Pro, FieldPulse, Job Nimbus, and HubSpot, so the call and the booking land in the system you already run.
Yes. It books the appointment in real time, so the job is on your calendar before the call ends.
Cactus answers around the clock. The after-hours emergency calls, often your highest-value jobs, get captured and booked instead of lost to voicemail.
Pam is built for the trades and handles common HVAC questions about service, scheduling, and what to expect. When a call needs your expertise, she transfers to your team.
Under 60 seconds, while they are still comparing companies.
Cactus connects to the tools you already use and the team handles setup for you. Most companies are live within a few days.
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