Question 1

Does it work with my CRM?

Accepted Answer

Yes. Cactus connects natively with Jobber and Housecall Pro so the call and the booking land in the system you already run.

Question 2

Can Cactus book directly into my schedule?

Accepted Answer

Yes. It books the appointment in real time, so the job is on your calendar before the call ends.

Question 3

What happens after hours and on weekends?

Accepted Answer

Cactus answers around the clock. The after-hours emergency calls, often your highest-value jobs, get captured and booked instead of lost to voicemail.

Question 4

Will it handle technical HVAC questions?

Accepted Answer

Pam is built for the trades and handles common HVAC questions about service, scheduling, and what to expect. When a call needs your expertise, she transfers to your team.

Question 5

How fast does it respond to online leads?

Accepted Answer

Under 60 seconds, while they are still comparing companies.

Question 6

How long does setup take?

Accepted Answer

Cactus connects to the tools you already use and the team handles setup for you. Most companies are live within a few days.

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